Refund policy
Effective date: July 25, 2026
Digital Products
Because digital products are delivered or made available immediately, all digital-product sales are final and non-refundable once the product has been downloaded, accessed, or delivered, except where a refund is required by applicable law.
Technical or Order Problems
If you receive a damaged or inaccessible file, experience a technical delivery problem, are charged more than once for the same purchase, or receive a product that is materially different from its description, please contact us within 7 days of purchase at hello@lelanne.org.
We will make a reasonable effort to correct the issue, provide a replacement file, restore access, or review the purchase for a refund when appropriate.
Non-Refundable Circumstances
Refunds generally will not be provided because of a change of mind, failure to use or complete a product, or dissatisfaction based solely on personal expectations or results. LelaNne does not guarantee any specific personal, financial, wellness, or business outcome from using its products or resources.
Third-Party and Affiliate Purchases
Some links on our website lead to products, courses, or services offered by third parties. Purchases made through an outside provider are governed by that provider’s payment, cancellation, return, and refund policies. LelaNne cannot process refunds for purchases made directly through another company or platform.
Contact Us
For questions about an order or this policy, contact us at hello@lelanne.org.